Buffalo State may be getting a new shuttle bus vendor beginning August 1 – and for some students, this change can’t come soon enough.

A student raised concerns about the drivers of the current buses at the March 19 President’s Spring Student Forum. She claimed that the drivers are rude, and they make students feel like an “inconvenience”. She also alleged that they drive carelessly, do not follow the posted schedule and they wander into stores such as Tops Friendly Markets when they are supposed to be on the clock.

Daris Israil, Buffalo State freshman and frequent shuttle bus user, says that other than inconvenient pick up times, he hasn’t had any issues with the bus drivers.

“It’s cool, sometimes they bring their dogs with them on the shuttles,” he said. “It’s a vibe.”

The university’s contract with Gray Line Niagara Falls expires on June 30. The name of the new vendor for 2024-25 has not been disclosed because the contract is not yet finalized.